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Showing posts from February, 2014

How a Fishbone Can Help You Eat Your Veggies

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February is here and it is possible that a few of you, like me, are already rethinking your new year’s resolutions. What seemed a month ago like a sure-fire plan to lose 10 pounds, exercise more, eat healthier, or manage ones finances, now seems a little more suspect. Let's view this bump in the road, not as a reason for despair, but an opportunity for improvement. 

I teach a class on health care quality called “Personal Quality Improvement”. The class incorporates process improvement techniques