Showing posts from February, 2017

Building bridges at ISQua 2016 in Tokyo

“The older I get, the more clearly I remember things that never happened.” - Mark Twain
I try and distill my three main action items after conferences as soon as I get back home, so that I can commit them to memory, or at least to paper. This report on The International Society for Quality in Health Care (ISQua) 2016 conference, as you can see, took a little longer to write! I would like to think that it was because I was still basking in the warmth of Japanese hospitality, or was busy networking with all the fabulous people I met at ISQua for months afterwards.
Why memorialize just three things, given that I learnt tons of new information over a span of 5 days at ISQua Tokyo? The rule of three says that messages or action items in threes are more likely to be remembered. Examples that come to mind are the Three Musketeers, Goldilocks and the Three Bears, Three Little Pigs, and Three Billy Goats Gruff. Messages such as Stop, Drop and Roll (fire safety), and Faster, Higher, Stronger (the …